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Project Support

Rescue Your Abandoned Project. Or Keep Your Site Running Smoothly.

Projects gone wrong? Developer disappeared? Site broken? We take over problematic projects, fix issues, add features, and provide ongoing maintenance.

Services

What We Offer

Project Takeover

Your previous developer disappeared or isn't delivering?

We take over incomplete or problematic projects and get them across the finish line.

  • Comprehensive code audit
  • Assess what's salvageable vs. needs rebuild
  • Create rescue plan with timeline
  • Complete the project
  • Launch successfully

Quoted after assessment

Bug Fixes & Troubleshooting

Something broken? Site not working right?

We investigate issues, identify root causes, and fix problems permanently.

  • Forms not sending
  • Pages not loading
  • Mobile layout broken
  • Checkout not working
  • Database errors
  • Security vulnerabilities
  • Plugin conflicts
  • Performance issues

Quoted per project

Code Review & Optimization

Site is slow? Code is messy?

We audit your codebase, identify problems, and optimize for performance.

  • Code quality & best practices
  • Performance bottlenecks
  • Security vulnerabilities
  • Database efficiency
  • Frontend optimization
  • Mobile responsiveness
  • SEO technical issues

Quoted after assessment

Feature Development

Need to add new functionality?

We add features to existing sites and applications without disrupting what works.

  • New pages/sections
  • E-commerce functionality
  • User registration/login
  • Payment integration
  • Email automation
  • API integrations
  • Admin features
  • Reporting/analytics

Quoted per feature

Migration & Upgrades

Moving to new platform or upgrading old systems?

We migrate sites between platforms or upgrade old frameworks safely.

  • WordPress to headless
  • Old PHP to modern framework
  • Joomla/Drupal to WordPress
  • Shopify to WooCommerce
  • HTTP to HTTPS
  • Old hosting to new

Quoted after assessment

Security Hardening

Website hacked or want to prevent attacks?

We secure your site against threats and clean up hacked sites.

  • Malware removal
  • Security audit
  • Firewall setup
  • SSL implementation
  • User access review
  • Backup strategy
  • Monitoring setup

Quoted after assessment

Maintenance

Monthly Maintenance Plans

Basic

Custom plan

Perfect for small sites that just need maintenance

  • Security updates (weekly)
  • Plugin/theme updates
  • Daily backups (30-day retention)
  • Uptime monitoring (99.9%)
  • Monthly performance report
  • 4 hours support time
  • Email support (24-hour response)
Choose Plan

Professional

Custom plan

For sites needing regular updates and changes

  • Everything in Basic
  • Content updates (text, images)
  • Minor design changes
  • Performance optimization
  • Advanced analytics review
  • 8 hours support time
  • Slack support (4-hour response)
  • Priority queue
Choose Plan

Premium

Custom plan

For sites requiring active development

  • Everything in Professional
  • New feature development
  • Strategic consulting
  • Quarterly planning calls
  • Proactive recommendations
  • 16 hours support time
  • Phone support (2-hour response)
  • Highest priority
Choose Plan

Success Stories

Recent Rescues

E-commerce Rescue

Client had invested significantly in a previous agency. 8 months in, site still not launched. Code was a mess.

What We Did

  • Audited existing code (70% unusable)
  • Rebuilt e-commerce functionality properly
  • Integrated payment gateway correctly
  • Optimized performance
  • Launched in 6 weeks

Results

  • Site launched successfully
  • Client saved significantly vs. starting over
  • Site now processes substantial monthly revenue
  • Ongoing maintenance with us
Fee: Discussed privatelyTimeline: 6 weeks

WordPress Performance

Corporate site taking 15+ seconds to load. Losing leads due to bounce rate.

What We Did

  • Performance audit identified 12 major issues
  • Optimized database (120,000 spam comments!)
  • Replaced bloated plugins
  • Image optimization
  • Caching setup
  • Code cleanup

Results

  • Load time reduced to 1.8 seconds
  • Bounce rate dropped 65%
  • Lead form submissions increased 4x
  • Google ranking improved
Fee: Discussed privatelyTimeline: 2 weeks

Security Cleanup

WordPress site hacked. Malware distributing spam. Google blacklisted.

What We Did

  • Malware removal
  • Security audit found vulnerabilities
  • Hardened security
  • Submitted to Google for review
  • Setup monitoring

Results

  • Site cleaned in 48 hours
  • Google blacklist removed in 5 days
  • No reinfection (18+ months later)
  • Client now on maintenance plan
Fee: Discussed privatelyTimeline: 3 days (urgent)

FAQ

Support Questions

For maintenance plans, we can onboard within 3-5 days. For project takeovers, initial audit within 1 week.

Maintenance plans are month-to-month. Cancel anytime with 30 days notice.

We notify you when approaching the limit. Additional hours can be purchased or you can upgrade your plan.

We work with WordPress, Laravel, React, Next.js, Vue, Node.js, PHP, custom CMS. If your tech is unusual, we'll assess.

Yes. AWS, DigitalOcean, WP Engine, Kinsta, SiteGround, etc.

Yes. Anytime. Changes take effect next billing cycle.

Stop Struggling With Your Website

Let's assess your situation. Book a free 30-minute consultation and we'll provide an honest evaluation of what's needed.

Schedule Free Assessment