Dictionary
SendGrid
SendGrid is a cloud-based email delivery platform handling both transactional and marketing emails at scale. Transactional emails include password resets, order confirmations, and notification messages triggered by application events. Marketing emails cover newsletters, promotional campaigns, and drip sequences managed through its campaign tools.
The platform provides APIs for programmatic email sending, SMTP relay integration, and a visual email builder for marketing teams. Deliverability is a core concern, and SendGrid handles SPF, DKIM, and DMARC authentication, IP reputation management, bounce and complaint processing, and suppression list maintenance. For web developers building applications that need to send email, SendGrid eliminates the complexity of running mail servers while providing analytics on open rates, click rates, and delivery status across all messages sent.